To implement financial and social transparency policies that take into account clients’ protection, information and financial education to enable MFIs to increase their number and financial health.
Since 2018, MAIN has been implementing a program for the promotion and development of transparency with ADA following the MAIN-AMT merger. Transparency is an essential value that still has a long way to go in the African microfinance sector. To gain the trust of investors, customers and finance the development of their activities, microfinance institutions (MFIs) must engage transparency policies detailing their financial and social performance as well as the information they provide to their customers.
The Transparency program focuses on the following activities:
- Ateliers d’information/sensibilisation sur le thème de la transparence
- Ateliers de formation en gestion de la performance sociale
- Ateliers sur les principes de protection de la clientèle (SMART Campaign)
- Ateliers de formation sur l’outil d’analyse financière Factsheet MFI (Microfact)
- Organisation d’audit SPI4 (CERISE)
- Organisation de la Certification SMART
- Conception, test et implémentation de modèles d’éducation financière
- Information/awareness workshops on the topic of transparency
- Training workshops in social performance management
- Workshops on the Client Protection Principles (SMART Campaign)
- Training workshops on the Factsheet MFI (Microfact) financial analysis tool
- SPI4 social audit organization (CERISE)
- SMART Certification organization
- Designing, testing and implementing financial education models
- Collecting, analyzing and publishing financial data
Collecte, analyse et publication des données financières
Financial transparency consists of the production and dissemination of the financial results of the MFI, the verification of these data, their analysis, comparison and assessment, and then the results monitoring by the regulatory authorities. Microfact’s Factsheet MFI tool is recommended to facilitate transparent tracking of financial results.
The social aspect of transparency is subject to a specific assessment on the implemented practices related to the Universal Social Performance Management Standards established by the Social Performance Task Force (SPTF) that are fully included in the SPI4 evaluation tool of CERISE.
Finally, transparency to customers is part of the SMART Campaign’s Clients Protection Principles and includes the transmission of clear information to customers about products and services, financial education and preventing over-indebtedness.
It is in this context that MAIN proposes the Transparency Pact to its members.